FREE STANDARD SHIPPING FOR ALL ORDERS OVER 100€ 🤍

RETURN POLICY

We hope you are satisfied with your order. If you are not, you can exchange or return/recall your purchased item.

Contact me within 7 days after delivery

Send item back within 21 days after delivery

Please contact me under my e-mail: solilunastore@gmail.com

TERMS OF RETURN

  • The right of return/exchange is only valid for unworn and faultless articles.
  • Please note that personalized jewelry/special designs cannot be returned.
  • Earrings can't be returned due to hygienical reasons.
  • Please send the jewelry back to me in its original packaging with all accessories and with all packaging components. If you do not have the original packaging anymore, please make sure that you use a suitable packaging to protect the jewelry from transport damages.
  • Since my jewelry label is still very small and is still in the starting blocks, I can unfortunately not take over the return costs for you. You would have to bear these yourself.